

#My passport for mac accidentally unplugged install#
If you see an update available, then you need to install itĪfter you have installed the update, go back to Settings, select System, and then Storage and check whether your device appears in the list.Press the Xbox button to open the guide.

In order to update your console, please follow the steps described below: You can manually update your firmware for your console to detect your external storage. It might be possible that there are recent updates for your Xbox One pending. If some of the requirements are not met, at least you know this is a hardware issues. No more than three storage devices are connected to the console at the same time.It has 256 GB or larger storage capacity.If you are using a USB hub, the hub must also be USB 3.0 or later. Solution 3: Check Xbox One HDD requirementsĪccording to the manufacturer, for an external storage drive to save games and apps from Xbox One, it must meet the requirements mentioned below: Make sure that you hold the power button until the console completely shuts down. Note: If you do not see the green boot-up animation when the console restarts, repeat the steps described above. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds.Check the external hard drive on your computer to see if it is recognized.Īnother suggestion is to perform a hard power cycle:.Connect your external storage device to a different USB port on your Xbox One console.Remove and reconnect your external storage device.Restart your Xbox One as it is a quick fix that usually helps in many cases.They are very simple and intuitive solutions but they could spare you a lot of hassle: There are some things you should try first. Steps to fix external drive not recognized by Xbox One Solution 1: Preliminary steps

If your drive doesn’t fit these requirements, it won’t be recognized by your Xbox One. However, first, make sure that your drive has USB 3.0 connectivity and has a capacity of at least 256 GB. If you can get your hard drive running on any computer other than your own, you should take your computer into a tech company somewhere to get it checked out.Home › Xbox › Fix › Xbox One won't recognize external hard drive
